Tel: 787-622-9030 Fax: 787-622-9029
Tel: 787-622-9030 Fax: 787-622-9029
For KODE Technologies and their affiliates, directors, partners, employees and third parties the privacy of our customers is very important. For this reason, we use the latest encryption technology to keep your personal information as secure as possible. KODE Technologies assures customers that KODE Technologies, its affiliates, directors, partners, employees comply with both local and federal laws in the handling of your information. Your information is handled by KODE Technologies and its partners with care and professionalism needed for their privacy and statutes designed to safeguard it.
Personal Information Management
Your personal information is required to provide the service you requested from KODE Technologies. KODE Technologies require from its clients only the information needed to provide the required service. KODE Technologies, its affiliates, partners and employees, manage your personal information with the highest degree of safety and care using all necessary measures to protect it.
Your personal information will facilitate your identification as a client of KODE Technologies. KODE Technologies only disclose to its affiliates, directors, partners, employees and others, only the personal information strictly necessary to provide the required service, as well as identification, delivery, collection, receipt, storage, security, disposal, collection, and or any other purpose necessary and / or required to provide the best service to your customer. KODE Technologies, its affiliates, directors, partners and employees, made the disclosure in the highest degree of safety and care possible and with the professionalism required by the client privacy and the laws and statutes designed to safeguard it.
KODE Technologies guarantees not to disclose or provide personal information to third parties engaged in the marketing of personal information. In case of sale, consolidation, transfer, merger or dissolution, KODE Technologies, in order to facilitate the transition, and under the same conditions will provide relevant personal information to outside entity, which shall diligently the transaction. Kode Technoligies, its affiliates, directors, partners and employees, when handling of your personal information, we have the duty to ensure the fulfillment of the laws and regulations, both local and federal.
If required by any representative of the law in compliance and / or execution of any sentence, decree, order, investigation, and / or any legal requirement, we may provide your personal information to the as requested. KODE Technologies, its affiliates, directors, partners and employees, reserve the right to disclose any personal information needed to enforce the laws and statutes applicable to any illegality committed understand or could understand or might commit, the client and in any other case that required to safeguard the rights, property and integrity of KODE Technologies.
1-Waranty time: The warranty of the product is printed on the invoice. We will not receive any item without invoice or out of warranty.
2-Correctly dispensed merchandise: The customer will have 5 business days for merchandise exchange. The item should be on the original package and we need the invoice. A credit will be made to your account. No money back.
3-Product verification: The time for product verification may vary between 48 to 72 hours.
4-Product conditions: In order to honor a warranty, the product should not present physical damages (Scratches, pencil or ink marks, broken or burned components etc.). The customer must bring the original package (drivers, manuals, cables, antistatic components). If the customer does not comply with the specifications the warranty will not be valid.
5-1 Full equipment: The service for full equipment not assembles by Kode Technologies will have a charge of ($45.00). The warranty of computer assemble by us does not include software. The company assumes that all customers back up their data, for that reason we are not responsible of it.
5-2 Products and parts: Any product or part that requires technical service because the customer claims is defective and the technician diagnostic is that is not will generate a charge of ($35.00).
6-Pick-Up RMA merchandise: To pick-up RMA replacement parts, the customer must present the copy of the RMA request given on the moment we received the merchandise.
KODE Technologies Puerto Rico